Policies & Procedures

Refund and Cancellation Policy

As a mobile roadside assistance company, 24/7 Restorative Roadside Assistance does not ship physical products but instead delivers services on demand.

Service Availability: We operate in the Delaware Valley area and provide roadside assistance 24/7.
Estimated Arrival Time: Our technicians strive to reach customers as quickly as possible. However, arrival times may vary depending on location, traffic, and weather conditions.
Service Confirmation: Once a request is placed, customers will receive a confirmation via phone, text, or email with details about their service request.
Service Fees: The total service fee depends on the customer’s location, the make, model, and year of the vehicle, and the type of assistance required.
Unforeseen Delays: While we make every effort to arrive promptly, we are not liable for delays caused by high demand, extreme weather, or road conditions.

As a mobile roadside assistance company, 24/7 Restorative Roadside Assistance does not ship physical products but instead delivers services on demand.

Service Availability: We operate in the Delaware Valley area and provide roadside assistance 24/7.
Estimated Arrival Time: Our technicians strive to reach customers as quickly as possible. However, arrival times may vary depending on location, traffic, and weather conditions.
Service Confirmation: Once a request is placed, customers will receive a confirmation via phone, text, or email with details about their service request.
Service Fees: The total service fee depends on the customer’s location, the make, model, and year of the vehicle, and the type of assistance required.
Unforeseen Delays: While we make every effort to arrive promptly, we are not liable for delays caused by high demand, extreme weather, or road conditions.

PRIVACY POLICY - THE BASICS

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Terms and Conditions

By using the services of 24/7 Restorative Roadside Assistance, you agree to the following terms and conditions:

Service Agreement: Our services are provided on an "as-is" basis, and we make no guarantees regarding arrival times or service completion under extreme conditions.
Customer Responsibility: Customers must provide accurate vehicle information and location details for efficient service delivery. Failure to do so may result in additional charges or delays.
Payment Terms: All payments must be made in full at the time of service. We accept major credit/debit cards and digital payments. No personal checks will be accepted.
Liability: While our technicians take every precaution to provide safe and effective roadside assistance, 24/7 Restorative Roadside Assistance is not responsible for any incidental or consequential damages to vehicles or personal property.
Right to Refuse Service: We reserve the right to refuse service to customers in unsafe or hostile environments or if the requested service is outside our operational capabilities.
Changes to Terms: We may update these terms periodically. Continued use of our services implies acceptance of the latest terms and conditions.